MINIMUM QUALIFICATIONS

Education – High School Diploma or GED equivalent is required.

Experience – A minimum of one (1) year related experience is required.

Licenses & Certification -

Knowledge & Skills –

1. Ability to learn the requisition procedures, formats and protocols of the Muscogee (Creek) Nation Department of Health (MCNDH).
2. Knowledge in the operations of a dental clinic in areas such as medical records, dental records, appointment scheduling, etc.
3. Knowledge of health records and confidentiality of health information and able to maintain strict confidentiality.
4. Knowledge of computers and their operation in a Windows environment. Specific knowledge is required in Windows and Microsoft Office Professional.
5. Ability to type accurately, using good grammar and composition skills, and the ability to proofread documents.
6. Ability to utilize secretarial and other references to produce proper, accurate documents.
7. Ability to maintain a confident, professional demeanor, professional appearance and communicate courteously and effectively with all levels of staff, patients, and the general public, both orally and in writing.
8. Must possess excellent organizational skills.

JOB SUMMARY

The purpose of this position is to perform receptionist duties and provide administrative and clerical support to the dental staff.

WORK ENVIRONMENT

Work is performed in a health system office setting.

PHYSICAL DEMANDS

Performance of duties requires the demands of normal office work. Sitting and standing for long periods of time, bending, walking and lifting up to 10 pounds.

ESSENTIAL FUNCTIONS

Satisfactory job performance will be determined by successful execution of the following:

1. Performs general reception duties: Receives and directs patients and visitors via phone and in person, taking/relaying messages, and returning phone calls as requested and related tasks.

2. Schedules appointments for patients, and receives inquiries for general information and performs related tasks.

3. Prepares and types documents, memoranda and correspondence from written drafts, verbal instructions or dictation in accordance with format and style. Edits materials for spelling, punctuation and clarity. Initiates routine correspondence and drafts replies for review by the supervisor.

4. Prepares and/or reviews purchase requisitions for supplies and equipment necessary for the operation of the dental clinic. Monitors purchase orders for accuracy and delivery of services or materials.

5. Assists in preparing for office conferences, arranging meetings or conferences, notifying participants and securing necessary accommodations.

6. Responsible for picking up, receiving, distributing mail and procuring ad dispensing office postage; oversees outgoing mail.

7. Regular attendance is required.

8. Performs other duties as required.