Wagoner County is seeking a motivated and dependable Entry-Level IT Technician to join our

Information Technology team. This position is ideal for individuals who are interested in starting a

career in IT, even if they do not currently hold industry certifications.

This role provides hands-on experience supporting a wide range of systems, including county office

infrastructure and public safety communications. The ideal candidate is a hardworking problem

solver who is eager to learn, adaptable, and capable of handling a variety of technical challenges.

Key Responsibilities

 Provide technical support in person, by phone, and through remote tools

 Diagnose and resolve hardware, software, and network issues

 Set up and maintain desktops, laptops, printers, and mobile devices

 Install, configure, and update operating systems and applications

 Assist with user account setup, password resets, and permissions

 Support employee onboarding and offboarding processes

 Maintain inventory records of IT equipment and software licenses

 Document issues, resolutions, and system changes

 Work with vendors and assist in IT-related projects

 Support and assist in maintaining public safety radio systems, including 800 MHz

infrastructure

 Perform routine system maintenance, updates, and monitoring

 Assist with IT support across all county departments

Qualifications

Education and Experience

 High school diploma or equivalent required

 Associate degree or coursework in Information Technology is preferred but not required

 Prior technical experience or hands-on work with computers is a plus

Skills and Competencies

 Basic knowledge of Windows operating systems

 General understanding of computer hardware and troubleshooting

 Familiarity with basic networking concepts (IP addressing, DHCP, DNS) is helpful

 Strong problem-solving and analytical skills

 Ability to manage multiple tasks and prioritize workload

 Good communication and customer service skills

 Willingness to learn new technologies and adapt to changing environments

Work Environment and Expectations

 Work involves both office-based tasks and on-site support throughout Wagoner County

 Position supports all county departments, including critical public safety systems

 Occasional after-hours support is required

 This position operates in a 24/7/365 support environment

 An on-call rotation will be implemented after training is completed

Physical Requirements

 Ability to lift and carry equipment up to 50 pounds

 Ability to work on ladders and in confined spaces when necessary

 Ability to bend, kneel, and reach for extended periods while installing or troubleshooting

equipment

 Ability to work in indoor and outdoor environments, including varying weather conditions

Career Development

Wagoner County provides opportunities for growth and professional development, including:

 Hands-on experience across multiple IT systems and technologies

 Mentorship from experienced IT staff

 Opportunities to obtain industry certifications such as CompTIA A+ and Network+

Compensation

 Pay Range: $20.00 – $26.00 per hour

 Compensation is based on experience, skills, and qualifications

Hiring Process

Applicants selected for an interview will:

 Participate in a structured interview process

 Complete a basic technical skills assessment covering troubleshooting, hardware/software

fundamentals, and problem-solving

Application Information

If you are looking to begin a career in Information Technology and are willing to learn, work hard,

and take on new challenges, we encourage you to apply.